Privacy Policy

Information We Collect

We collect information to provide you with the best possible property search experience. The types of information we collect include:

• Personal Information: When you fill out a contact form, book a site visit, or enquire about a property, we collect your name, phone number, email address, and city preference.
• Property Preferences: Details such as your preferred property type, budget range, BHK configuration, and preferred locations to personalise our recommendations.
• Usage Data: Non-personal information including your IP address, browser type, device information, pages visited, and time spent on the website — collected automatically via cookies and analytics tools.
• Communication Records: Records of your enquiries, messages, and correspondence with our team to ensure quality service delivery.

We only collect information that is necessary and relevant to providing real estate services. We do not collect sensitive personal data such as financial account details or government ID numbers unless specifically required for a transaction you initiate.

How We Use Your Information

The information we collect is used exclusively to serve you better. Specifically, we use your data to:

• Respond to Enquiries: Connect you with our property experts and schedule site visits based on your requirements.
• Send Property Recommendations: Share relevant property listings, price updates, and new launches that match your preferences.
• Improve Our Services: Analyse website usage patterns to enhance user experience, fix issues, and add features you need.
• Marketing Communications: With your consent, send you newsletters, offers, and updates about properties in Noida, Delhi, and Gurgaon.
• Legal Compliance: Fulfil regulatory requirements and protect our legal rights where applicable.

We will never sell your personal information to third parties, nor use it for purposes unrelated to real estate services without your explicit consent.

Information Sharing & Security

Tera Ghar takes data security seriously. We share your information only in the following limited circumstances:

• Trusted Partners: With verified property developers and builders when you specifically request information about their projects — subject to their own privacy policies.
• Service Providers: With technology partners (hosting, email services, analytics) who assist in operating teraghar.com, bound by confidentiality agreements.
• Legal Requirements: When required by Indian law, court order, or regulatory authorities.

We implement industry-standard security measures including SSL encryption, secure servers, and access controls to protect your data from unauthorised access, disclosure, or misuse. However, no internet transmission is 100% secure, and we encourage you to exercise caution when sharing sensitive information online.

Cookies & Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience on teraghar.com. Cookies help us remember your preferences, understand how you use our website, and show you relevant content.

• Essential Cookies: Required for the website to function correctly — cannot be disabled.
• Analytics Cookies: Help us understand visitor behaviour and improve website performance (e.g., Google Analytics).
• Marketing Cookies: Used to show you relevant property ads across other platforms based on your interests.

You can manage or disable cookies through your browser settings at any time. Disabling certain cookies may affect the functionality of some features on our website.

Your Rights

As a user of teraghar.com, you have the following rights regarding your personal data:

• Right to Access: Request a copy of the personal information we hold about you.
• Right to Correction: Ask us to correct any inaccurate or incomplete data.
• Right to Deletion: Request deletion of your personal data, subject to legal obligations.
• Right to Opt-Out: Unsubscribe from marketing communications at any time by clicking "unsubscribe" in any email or contacting us directly.
• Right to Restrict Processing: Ask us to limit how we use your data in certain circumstances.

To exercise any of these rights, please contact us at info@teraghar.com. We will respond to all requests within 30 days.

Third-Party Links

Our website may contain links to third-party websites such as property developer portals, government RERA portals, or social media platforms. Tera Ghar is not responsible for the privacy practices or content of these external sites.

We recommend reading the privacy policy of any third-party website you visit. The inclusion of any link does not imply endorsement by Tera Ghar.

Children's Privacy

Tera Ghar's services are intended for adults aged 18 years and above. We do not knowingly collect personal information from individuals under 18 years of age. If you believe a minor has submitted personal data to us, please contact us immediately and we will take steps to delete that information.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other operational reasons. When we make material changes, we will update the "Last updated" date at the top of this page.

We encourage you to review this policy periodically. Your continued use of teraghar.com after any changes constitutes your acceptance of the updated policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your data, please reach out to us: